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FAQ's

Orders, Delivery & Returns

The information on shipping & delivery is available here

Unfortunately we do not accept returns directly at store please call 022 6745 1400 for assistance.

The store purchases cannot be returned online, please visit the store

The refund will be done via the same mode as the original purchase and can take up to 25 days.

The returns policy is available here

Once your order is placed, a confirmation page will show a summary of your transaction which you may print for your record. You will receive an email version of this summary, provided that you have provided us an accurate email address. In subsequent email(s) you will be updated on your shipment, including tracking information.

If an item is out of stock, the status will appear on the product page. For any reason if we have the product in stock and yet cannot deliver the same, we'll notify you immediately.

For your convenience we will try and deliver all the items from your order at the same time. However based on availability some of the items may take longer. You will be notified about the same via email.

Shopping Online

You can check for the item by calling us on 022 6745 1400

You don't need to create an account to make an online purchase, you can check out as a guest. We recommend registration for easy checkout personalized features, such as your order history or wish list. We have special offers, as a registered user you will be amongst the first to know. Creating an account with us is simple or you can login using social media.

Generally we have consistent pricing but offers may cause price variations.

Gifts and Gift Card

You can check for the item by calling us on 022 6745 1400

Some products can be gift boxed while some cannot please check with us by calling on 022 6745 1400

Other Questions